The banking industry is in the midst of a digital and technological transformation, unlike anything that has occurred in the past. Significant investments are being made to modernize and adapt to the disruptive impacts of regulatory changes, evolving customer (member?) expectations, and the shifting technology landscape. Technology and scale will be fundamental to success in this new paradigm.
 

Credit unions are significant players and competitors in the Canadian financial services landscape but their lack of scale means collaboration and partnership will be key to keeping the pace and finding new opportunities for growth.